3 reviews for REOLINK Security Camera Wireless Outdoor, Pan Tilt Solar Powered with 2K Night Vision, 2.4/5 GHz Wi-Fi, 2-Way Talk, Works with

1. 

   5 out of 5

   danny goldstein – September 22, 2020

   ***Five Star Review? Buyer Should Have Serious Doubts About Buying From ReolinkLeaving five stars because most people only look at the great reviews…so here is a more rounded review that should give everyone pause before they buy.Let me start by saying that I love the cameras. Bought 4 here and 3 more directly from Reolink on their Ebay store. The cameras have great picture quality and if you follow the instructions for setup using the bar codes, it takes about 45 seconds to get them up and running.And I am returning all of them. Further, I would strongly encourage all prospective buyers to strongly consider looking elsewhere for their security camera needs. Reolink is simply INEPT when it comes to backing up their products.A couple of weeks ago I bought 4 of these cameras. At $150 a camera with the solar panel, they are not cheap. As instructed during the setup of one of them, I went to lift up the little 1/2 inch by 3/8 rubber flap that covers the on/off switch and secures it from rain. The flap is held to the camera with a paper clip thick protrusion that goes into the body of the camera. When I pulled at it, that extremely thin piece of rubber holding the flap to the camera, broke. I didn’t pull it hard, and I do not have super human strength. It just sort of broke and although I can still place the flap into the camera, it needs to be repaired because if it ever falls off, the entire camera will be ruined.I didn’t think this was a big deal.I was wrong.I wrote to the company and explained the situation. I explained that the cover tore and I wanted to know how I could get a replacement cover. I would be happy to cover the costs. No problem. And I made it clear that I only needed the little cover because the camera otherwise worked fine. I just need the cover!Their response was that they wanted me to send them a picture of the camera. Admittedly, I was irritated. So I wrote back that I was surprised that they wanted a picture of this because the camera worked….I just needed the small cover and that I could probably buy it on ebay for a few cents plus shipping. This thing seemed like a no-brainer to me.They wrote back and said…oh, now that we understand that the camera works they will refer it to their techs.Great.Next day (and keep in mind that their turnaround is always a day later) I get an email asking me to send them a copy of the invoice. No problem. I did that within a minute.Next day..we enter the Twilight Zone. Instead of simply writing back to me with something saying that they are shipping out the new cover, I get an email asking me to send them the link of the Ebay listing for the cover I found so that they can tell me if it will fit the camera. HUH? So they have gone from taking responsibility for making a cheaply connected cover to helping me ensure that a third party solution (that did not exist) would fit their camera? This was sort of nutso.I wrote back and said simply that I did not find a cover on ebay.This morning – another 24 hours later – comes the latest response…they want to give me a 5 dollar refund.Now you would expect that a company selling a 150 dollar camera with a rubber cover for the on/off switch would grasp that the cover that they designed for their own camera to protect the switch from rain/snow/etc had an actual purpose for existing…but these folks instead want to refund me five bucks to accomplish what exactly? Am I supposed to tape the five dollar bill over the switch to protect it? I just need a new tiny cover!So I am now a week into this silliness and I have had enough. These cameras are not cheap. So before you buy from these folks, think very seriously about the warranty and support that they give and ask yourself if you should be going for products made by Google or Netgear because there is no doubt that a similar situation with their products would have resulted in a replacement part coming in roughly 2 days.Reolink makes great cameras. But they simply have no ability to back up their products with support that should make people comfortable. I have lost confidence in this company.All of my cameras…a thousand dollars of cameras…are going back because they can’t figure out how to send out a tiny rubber cover that cost them a few cents.Pathetic.

2. 

   5 out of 5

   DAVID W. DYSERT – November 23, 2022

   No subscription! Works well.Here are my thoughts on this; I’ve never owned a security camera and have now installed 2 of these and 2 wired ones:- INSTALL: Relatively easy to install. I got hung up on a few things with it and found the instructions to be a bit lacking but there is info online from other users that I found and were helpful along with some trial and error. Easy to take down as well; just slide the lever on the top and give the camera little twist to unholster it.- WIRELESS Wi-Fi: You want to be close to a router but not so close that you are causing interference. A strong signal is best! You can run this without wi-fi but you can’t remotely view and would need to pull the SD card to review recordings.- COVERAGE: I think it says 140 degrees. That seems about right. It records best when something passes across and down in the viewing area rather than straight at the camera and higher isn’t necessarily better. 7’-10’ seems about the right height to get good decent coverage below and out from the camera.- RECORD to MICRO-SD CARD: Uses a Class 10 micro-SD card. 32GB or a larger one but it needs to be formatted to FAT32 which you can do through the app/client when it’s installed in the camera. There is an option to purchase a cloud subscription. Recordings last for up to 30 seconds when motion is detected. Once full, you can elect to overwrite the recordings. You can select what you want it to record (person, motion, vehicle)- DETECTION/PIR: It attempts to detect the type of motion recorded. It’s ok, but not great. I didn’t really play with the things like specifying the size of the type of motion so for me to truly give an opinion. Out of the box settings it’s ok. It doesn’t have the pet detection which is in beta testing on the wired ones I have. You can select with motion you want to review when in playback and there’s a little icon on the playback square to help. It’s not perfect and I find trying to find a specific even to be time consuming. You can reduce the number of recordings you have to go through by focusing more on the area you need and not getting every car that passes by and by changing the PIR sensitivity. A faster speed option would be nice.- SIREN: There’s a siren and a pre-warning to go off (or not) between your chosen hours. You can select the siren for person, motion, vehicle or a combo.- SOUND: Record with sound and has a 2-way talk which I don’t use.- PUSH NOTIFICATIONS: Ok, these are annoying AND you may have to get a new email address since the popular ones won’t allow access from 3rd parties like Reolink. I signed up for an email specifically for the camera system through Outlook which allows 3rd party, but I rarely use it as it seemed to run out of space and frankly the push and notifications are very annoying after a while.- NIGHT VIEW: Decent. The more lit up the area is the better the night vision. You can also select color at night or grayscale (auto when night falls and day begins goes back to color).- PICTURE: Pretty good IMO, nighttime can be pixelated. Video runs best with a good internet connection; otherwise, you can get stuttering and stopping.- CHARGING: With the solar panel in a full sun (possible sun, we all know how MI is in the winter) it charges to 100%. The charge drains depending on your use and how much it records. With clouds, it doesn’t charge as well, but still charges. You can unhook it and charge it via USB (cord included). A full charge and some solar panel charging should keep your camera running well for quite a while and there’s a battery indicator on the app/client so you can see if it’s getting low.- SOLAR PANEL CORD: Don’t recall but it says 13′. One camera is plenty long but for the other I bought a different brand extension cord that is working well since my sunny spot wasn’t in a convenient location to the camera. I’m using this without issues > Sumind 2 Pack Micro USB Extension Cable 10ft/ 3m Male to Female Extender CordVIEWING: Can view, review and change settings through both an app and a desktop “client”. Both seem to work well enough and since I’ve never used another surveillance app, I have nothing to compare. I would like to see the ability to view in a faster mode with the wireless like I can with my wired ones. It does have a preview square which shows you what set it off, but I’d like to be able to make that bigger for faster scrolling if looking for some specific event. When in playback mode, it will play the next video on that same day automatically. On the app you can View upright or horizontal. Horizontal has a bigger viewing are of the video on your phone, but controls are not visible.- PAN/TILT: remotely move the camera viewing area (doesn’t follow the motion). This is handy when you need to adjust the view when setting up without getting on the ladder over and over or you want to look around in the event of activity outside your house.- OTHER STUFF: There are a few other settings like changing the resolution and flicker rate but those are more tweaks to help you get the most out of the camera for your specific set up.

3. 

   5 out of 5

   Cliente de Amazon – July 26, 2022

   Satisfecha con este productoTiene buena resolución, y cumple lo que promete, tiene buena relación de calidad y precio, al poco tiempo cambié de módem y tuve que resetearla, fue rápido y sin problema, la aplicación funciona en todo momento.